Cancellation policy for consumers

Right of cancellation
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period shall be fourteen days from the date the contract was concluded. To exercise your right of cancellation, you must inform us:

   Deutsches Institut für Kautschuktechnologie e.V.
   Eupener Straße 33
   30519 Hannover
   Germany
   Telefon: 0049 511 84201-0
   Telefax: 0049 511 8386826
   info@dikautschuk.de

by means of an unambiguous statement (e.g. a letter sent by regular mail, Fax or e-mail) about your decision to withdraw from this contract. You can sure use the attached model withdrawal form, which is not prescribed however. To observe the cancellation period, it will suffice that you send your message about your use of your right of cancellation before the cancellation period expires.

Consequences of cancellation
If you revoke this contract, we will reimburse all payments we received from you, including the delivery costs (except for the additional costs accrued from your chosen different method of delivery than the cheapest standard delivery offered by us), immediately and at least within fourteen days from the date which the notification about your cancellation of this contract has been received by us. For this repayment, we will use the same method of payment that you used in the original transaction, unless something else was expressly stipulated otherwise; in no case you will be charged fees because of this repayment.